Please welcome CUBAN LOU'S Cigar Co

[cvmfour]

Does CP do any kind of checks for authenticity before they accept a new sponsor, or is it buyer beware?

[snapback]220200[/snapback]​

You do have a point ggiese...

I would also like to know about the above quote. If CigarPass does screen vendors before adding them or is it buyer beware? This could save a lot of confusion later on down the road.

 

[morenoloco]

And I'm curious, morenoloco - would you be allowed the lattitude in saying the things you've said to established members here at the other board you frequent...

[snapback]221393[/snapback]​

Good point gg.... If you are referring to cigarwise, then i guess the answer to your question would be that it depends on the situation.

In all honestly, I read much more than I post...


Addendum: I think ggiese last post #60 was very well stated. I too had never heard of Cuban Lou's and would definitely like to hear more.

 

[morenoloco]

CC86... I owe you an apology... Clear out your message box and the PM will be sent to you...

 

[ggiese]

CC86... I owe you an apology... Clear out your message box and the PM will be sent to you...

[snapback]221562[/snapback]​

He's known for his keeping the PM box full.... He asks people to e-mail him instead... The Bastid... :laugh:

 

[moki]

erm... yeah... so, welcome to CP, CubanLou! :thumbs:

Hi Folks,

First off, thank you for the warm welcome to CigarPass, I think this is a great site and I can see that its members are a big reason why. I can tell you that after reading through the posts in response to the announcement of my sponsorship, I wasn't surprised to hear some hesitation and doubt among the members.

I fully understand that it takes time to earn trust as a vendor, especially in this business, but I can assure you that we will do what we can to make sure you feel comfortable with us as a vendor.

It seems the majority of the posts were concerned about the structure of Cuban Lou's...who, what, where, etc. Well, let me quickly try and give you a little background and as much clarification as possible.

Our family has been in the cigar business since 1954 in Montreal, Canada under the name Independent Cigar. After operating retail stores for a while my family exited the business in the 70's. A couple of generations after it began I decided to revive the cigar business a little differently.

A couple of family members and myself have set up our offices here in Canada, we process all orders and inquiries here in Toronto. Because the tobacco laws are strict and the taxation is so high it is pretty much impossible to be competitive price-wise. Most of the canadian cigar merchants are priced so high because of the taxes and the government is very strict in keeping tabs on this.

So we have decided create the best of both worlds, having our offices in Canada, therefore keeping phone lines open to our US customers during business hours and our warehouse in Switzerland, to take advantage of the favorable duty and tax situation resulting in better prices to you.

Our cigars are genuine...bottom line, our family wouldn't bother trying to build a reputable and trustworthy business with crappy fake cigars...for whatever its worth I would not disgrace our family business by doing that.

We have more respect for our family and customers than that.

Anyways, I will be posting some special offers and giveaways in the next week or so (even some deals on shipping ). We hope you give us a shot. We ship in original sealed boxes and with bands intact. Delivery time to USA is between 5-9 days...7 days on average.

All the best!

[snapback]220626[/snapback]​

 

[moki]

Does CP do any kind of checks for authenticity before they accept a new sponsor, or is it buyer beware?

[snapback]220200[/snapback]​

I'm not aware of any vetting process for advertisers, but I'm going to give CubanLou's a shot on my next order. Will let you know how it goes.

 

[LouieNY]

I look foward to your offers Lou.

 

[CoventryCat86]

I placed an order with Cuban Lou's and they were out of stock for something I wanted and they CALLED me the next day so ask if it would be okay to substitute the same cigars in A/Ts instead (which costs $20.00 MORE per box) so I said "Fine with me." :thumbs:

I'd call that pretty good customer service

Cigars are on their way so I'll let you know how it all worked out.

 

[mrjinglesusa]

I placed an order with Cuban Lou's and they were out of stock for something I wanted and they CALLED me the next day so ask if it would be okay to substitute the same cigars in A/Ts instead (which costs $20.00 MORE per box) so I said "Fine with me." :thumbs:

I'd call that pretty good customer service

Cigars are on their way so I'll let you know how it all worked out.

[snapback]224124[/snapback]​

Way to "take one" for the team Bill! :thumbs: Looking forward to hearing about your experience with them but it sounds pretty good so far.

 

[Wascal]

I try real hard to stay out of the BS here anymore but this thread begs me to post.

First: CUBAN LOU'S, welcome to CP. Glad to see another vendor advertising on this site. Hope you have good luck with your sales here.


Second: This is a thread to welcome a OFFICIAL CIGAR PASS ADVERTISER. Not some pop in, pop out salesman trying to pitch his site. Notice the word official, that means he is paying Rod to advertise here. This means Rod can keep the site up a while longer and give all the deeply appreciative members here a place to post.

Third: When a new PAID advertiser comes on CP, welcome them. That doesn't mean you have to buy from them. Check out the site, see what they have to offer, and if it doesn't agree with you, don't order. Don't make disparaging remarks just because in your infinite knowledge you haven't heard of them. There is a couple members here that possibly know every vendor of Cuban cigars but I didn't see them post here.

Fourth: If you have to have these pissin matches how about taking to a seperate thread.

 

[CigarAl]

I just wanted to tell everyone about my experience with Kevin at Cuban Lou's.

After reading the post here, I emailed Kevin about some cigars. Before I finished refreshing my email I had a response to my email.

After the email, exchange I placed my order and received and email from Kevin with an updated on when the cigars were shipped. That was on 9/5.

My packaged arrived to its destination today in perfect condition. Great packing and everything in tact.

I just wanted to eveyone about the excellent experience I had with this vendor.

Please feel free to PM for any details.


Al

 

[Rod]

Great to hear guys. Always nice to hear positive feedback about our sponsors!

 

[Gonz]

Has anyone else wondered whether or not we've crossed that line about sources?

 

[CoventryCat86]

Has anyone else wondered whether or not we've crossed that line about sources?

[snapback]224616[/snapback]​

What "line" ???

 

[mrjinglesusa]

Has anyone else wondered whether or not we've crossed that line about sources?

[snapback]224616[/snapback]​

This is different in that it is a sponsor who posted in the appropriate thread. The "line" you refer to has to do with members openly asking where to buy, who to use, etc. (i.e. "revealing" sources).

 

[Gonz]

ADMIN EDIT: PLEASE DO NOT THREADJACK.

IN RESPONSE TO THE OTHERS: WE HAVE INT'L MEMBERS HERE AS WELL. THIS THREAD WAS NOTHING MORE THAN AN INTRODUCTION TO ONE OF OUR NEWEST SPONSORS.



Gonz's edit:

If anyone read what I wrote and had a comment, feel free to pm me with your thoughts or reactions, since this thread is not the place for it.

 

[CigarAl]

self edit in response to admin's edit of previous thread