So I ordered a box of Cubao cigars... when I got these cigars they were still plastic wrapped in the box. However, when I opened the box the labels were already broken and the cigars REEKED of smoke. I thought it weird (especially since they were on sale, which implies they had a lot, so there should have been no need for this box to have been opened in the past?) but shrugged it off and gave them 2 weeks to sit nicely in my humidor. I then tried one. For a cigar that gets such great reviews it really sucked. I gave them some more down time and tried them again with a friend... they still sucked. I didn't get it cause another friend raves about them as do many blogs. So I ordered some from another website and gave those 2 weeks to sit. I had one from each source today. I enjoyed the cigar from the new source, totally different flavor. The wrappers were also VERY different in color (more variation than I've seen across other blends). The other source also smoked MUCH better; more smoke, easier pull, better combustion quality, etc. Now I know these are things that can vary from batch to batch, or roller to roller... but lump that in with all the other weirdness like the labels and different taste... and it's weird. I don't know what the deal is so I thought I would discuss this with the company before jumping to any firm conclusions. They did apologize and said they would take them back and refund the remaining value of what's left of the box. However, I would have to cover shipping... which still seems fine except the deal came with a huge heavy ashtray as well, which they said would also have to be returned and would therefore kill me on the return shipping. Once I factor in losing shipping from delivery, and return shipping with the heavy ashtray it starts to seem kind of pointless since there are only 15 of the original 20 left, and they were like $4 on sale.
What do you guys think of this odd situation?
Please advise,
Chris
What do you guys think of this odd situation?
Please advise,
Chris