That's a good point.. It was early on in my ordering, but the vendor has been absolutely reliable for me and I have no issues with having them check things..
Despite the good service from the vendor, lesson learned: Ask the vendor to inspect the box before shipping
Thats a good thing to do,but you also need to trust your vendor.
If you want the box to be opened for checkup you must trust him not to do funny things.
I'm sorry to hear about the mold issue,in my opinion they should have refunded you the money no questions asked,after all you said you were using them for years.
I doubt you'll ever do business with them from now on.
Shame on them.