lucasbuck
Sheriff Buck
Hey guys, we got their attention. They've joined our community. Who would've thought? At least I think it's someone from there. They signed on under FamousSmokeShop. I'm guessing they'll post here pretty soon.
Yes they should and my guess is they will thanks to your letter getting their attention Steve.They should do more than post. . .
They should fix this problem. This whole situation is uncalled for
Welcome Debi.debi4c said:Has anyone heard from Customer Service explaining their actions? I got to tell you if someone called and told me they only wanted 2 more of the most expensive cigars in the pack because they had beetles I would wonder why they didn't want all the cigars replaced. IF there were beetles in 2 of the pack I wouldn't chance keeping the rest of them in my humidor. The cigars in that pack have been together for a while IF there were beetles what are the odds the beetles hadn't spread? Try going into any store and if there is a price cut on something and you want a replacement or a return try getting the full price. CUT ME A BREAK!!!!!!!! You paid 19.00 for 9 cigars and want 20.00 for 2 cigars??????????? GET OVER IT!