A crazy/comical experience at JR Cigar

[CigarStone]

This past fall a buddy and I drove to Hilton Head for our annual golf week with several other guys. We always stop at JR in Statesville for a little break. They had a deal which included a humidor that I really wanted so I did it.

The lady brings out a humidor and as I look it over the lid isn't closing flush so I ask to see another one. The lady goes on to assure me that "once it is properly seasoned the lid will close perfectly". I said "oh....you mean when it is settled in to the right relative humidity?" and she says "yes, it will close perfectly, trust me, this is a well made humidor". Mind you, we are inside JR's gigantic walk in humidor! I said "what do you suppose the relative humidity is in here?" She said "Oh, we keep it at a constant.................I'll be be right back with another one"

Isn't customer service in America a wonderful thing :0

 

[Kingantz]

LMAO! You definitely named the post correctly, that is some crazy funny stuff right dere!

 

[britishfields]

John always laughs at how good they try to make what he calls dog rockets sound when we go in there.                  Is a dog rocket what I think it is? ???

 

[CigarStone]

John always laughs at how good they try to make what he calls dog rockets sound when we go in there.                  Is a dog rocket what I think it is? ???

Donella.....if you are asking if a dog rocket is the same as a Cleveland Brown?......yes

 

[caf034]

i'll stretch it a little and say that's kinda like seeing "Prawns with Grand Marnier Sauce" on my local chinese delivery menu. i was pissed.

 

[sack]

I find it hard to believe that Lew's people would try to put one over on you. :laugh: :0

 

[in2xshp]

:laugh: A "Dog Rocket Humi". :laugh: Now thats funny.

 

[rectifythis]

That was classic. I can just imagine the look on her face.

 

[wavescrashing]

When did they stop adhering to "the customer is always right"? Man, I keep running into scenarios at different places including b&ms where I get this attitude from the employees that screams "you don't know anything about what you're trying to buy, here, let me enlighten you". I'm glad you called her out and she admitted her epic fail by getting you another humi.