Rocky Patel Edge in stock and new size in Coronado by Litto.

[cheapercigars]

Hello All,
After a long time, I can take a breath in relief.
Since almost six months we have finally started getting our usual shipments of Rocky Patel Edge and The Edge Missile. Don't miss out on these as they go fast and as usual we have our guarantee to have the lowest prices on your favorite cigars.
Also, before I let you go one small announcement that Coronado by La Flor has released a new size: Corona Especial - Check it out.

Thanks
Mel Shah
www.cheapercigars.com

 

[tomthirtysix]

Every deal you post, questions about past transactions are raised. And everytime, you ignore them.

I seem to recall something bad about these guys...



Oh yeah, I've hounded and stalked them here, pm'd them about 25 times, and posted all over their threads about the lousy customer service and shitty cigars they send out. And they have never responded once!



I think everyone should start pm'ing these guys to ask what the deal is. Maybe if we flood their inbox with questions/concerns they'll get the point and stop posting here. Or of course we could just ban them, since all they really are doing is spamming the site. If they ever actually read any of their threads or pm's they would have responded. They have not once posted anything but a sale of cigars.

Dear Members

We do appreciate your feedback as it helps us to improve the areas addressed. Our store is under new management, and it is a priority for us to provide the best customer service possible, regardless of the resources this may involve.

3 issues are posted over here, and I'd like to address them individually:

1. Tugboat addressed a post made by Gonz over 2 years ago. However, the problem is not mentioned at all in this post, and after a search in our database, we couldn't find an order linked to it. In case we can do something to fix this problem that happened back then, we'll be completely up for it.

2. Mr. Nguyen from Sugarland, TX, has placed orders with our company over the last 2 years, being the last one placed on July 31, 2007 (IP adresses and date/time on file). However, none of these orders shows we ship ElRicoHabano to him before, so it may happened that he got those cigars from another vendor and a confusion happened with them after they arrived. If Mr. Nguyen could please contact us, we'll be more than glad to help him with this issue.

3. Flatsix order was not processed not because any particular restrictions but the simple fact that every online shop has to charge taxes if they ship inside their own State, or they just do not ship to their states. Unfortunately, in California the tobacco tax runs for almost 47%, and to the total we'll have to add another 7.75% sales tax: this means that a cigar that we sell nationwide for $10 will cost for a California customer $16. At that price level, none of our California customers would want us to ship to them, so our system automatically doesn't process orders from CA.

We will continue to do our best to help each and every one of our customers, and they are always free to go online to our LiveChat person or to call to our toll free line for assistance if any issues arise.

Thanks guys
Steve
www.cheapercigars.com

Hello Steve ! Where are you ???

 

[cheapercigars]

hello mr tomthirtysix
i guess your friend is MIA
after leaving three fone messages and many emails, he dosent want to reply
i wonder why?
thanks
mel shah
760-699-6367

 

[tomthirtysix]

hello mr tomthirtysix
i guess your friend is MIA
after leaving three fone messages and many emails, he dosent want to reply
i wonder why?
thanks
mel shah
760-699-6367

Not my friend. I'm just posting what has been said and (not?) done in the past. Now that I see you are trying to address him in the other thread, I won't re-post anything he does. But, as far as I know, the issue with Gonz was never addressed.

 

[TugBoat]

hello mr tomthirtysix
i guess your friend is MIA
after leaving three fone messages and many emails, he dosent want to reply
i wonder why?
thanks
mel shah
760-699-6367

Ok this is going to drive me crazy. I've kept my mouth shut but I can't any longer.


It's not "fone" its phone.

 

[smokelaw1]

hOW cume STEVE can speek good inglish but u cANt?
Hrd to REDE when u typ lyke you are having your hands in socks!@