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Mark @ Tower Cigars: Great experience!

CRQuarto

Brrraaaiiinnnsss.....
Joined
Jan 29, 2009
Messages
1,850
I can't say exactly what happened, as I am not sure if he would be ok with it, but I will say that the man is a true BOTL. Not only was he very nice to talk to over the phone and very helpful, he took care of me big time when things went awry. Top notch vendor, and I wanted to thank him publicly so that my fellow noobs can realize what they are missing out on if they haven't ordered from him yet. :thumbs:
 
No doubt about it. I have done business with Mark a few times. I also had the pleasure to speak with him once. Top notch service and a fine BOTL. :thumbs:
 
Top notch vendor, and I wanted to thank him publicly so that my fellow noobs can realize what they are missing out on if they haven't ordered from him yet. :thumbs:


Thats exactly why he qualifies as a Top Notch Vendor.. :thumbs: :thumbs:

Art
 
Mark is a great vendor to do business with and definitely one of the good guys!
 
The few times that I have dealt with Mark have been great experiences. Top notch for sure. :thumbs:
 
I've had the pleasure of doing buisness with Mark a few times, he's N outstanding BOTL. Highly reccomend him to anyone.
 
Great customer service and very quick shipping! :thumbs:
 
CR,

It was my pleasure. If I make a recommendation and it's not everything YOU hoped it would be I will do everything I can to get exactly what you want.

If every retailer doesn't do this, they should because it's the right thing to do!
 
Not every retailer is a stand up kinda guy Mark, you and a few others really set the bar.
 
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