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Stogie, I can tell you this much. You are hearing from the non-elected, non-payed and non-official board of governors (and major wizards of the leaf). These guys voice opinions that are read CP wide, and others will join in. If you can make the gang happy, you will do a decent business here. If not, I suggest you buy some kevlar. You will get your fair chance I am sure of. As Spock said; Live long and prosper.


These things can follow someone across many cigar forums.

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As for the phone number, is it post on your website?
 
Stogie, I can tell you this much. You are hearing from the non-elected, non-payed and non-official board of governors (and major wizards of the leaf). These guys voice opinions that are read CP wide, and others will join in. If you can make the gang happy, you will do a decent business here. If not, I suggest you buy some kevlar. You will get your fair chance I am sure of. As Spock said; Live long and prosper.

I can tell you that everything being said here is being heard. The reason I joined this forum was to interract with people who share my passion for Cigars, and if you sign up to discuss them on a message board, then you are passionate. We will be constantly evaluating how we do business with the sole intention of providing the customer the best experience possible, so any feedback, positive or negative is important. I look forward to being an active member of the forum and I am excited to get to know the members here.
 
Stogie, I can tell you this much. You are hearing from the non-elected, non-payed and non-official board of governors (and major wizards of the leaf). These guys voice opinions that are read CP wide, and others will join in. If you can make the gang happy, you will do a decent business here. If not, I suggest you buy some kevlar. You will get your fair chance I am sure of. As Spock said; Live long and prosper.

I can tell you that everything being said here is being heard. The reason I joined this forum was to interract with people who share my passion for Cigars, and if you sign up to discuss them on a message board, then you are passionate. We will be constantly evaluating how we do business with the sole intention of providing the customer the best experience possible, so any feedback, positive or negative is important. I look forward to being an active member of the forum and I am excited to get to know the members here.

Good on your response. I do have to agree with Grateful about the Rat Pack. Although it is cool, are they copyrighted in any way? If so, did you guys have to pay to use them?

I forgot to say earlier that one of the things that turned me off to the website is that you guys ecstatically say you're the #1 Cigar Website/Retailer/Grand Poobah. That was kind of a "Duh" moment for me, since I've never heard of you guys. Are you guys going to re-tool that, or just leave it?
 
"America's #1 Online Cigar Retailer" and "Voted America's #1 Cigar Retailer"

Wow! :0 I am really out of the cigar industry loop...until today I hadn't even heard of this place.

Tough crowd :) ...Well we are carving out our niche and things are going well. Our goal is to be the destination for
all things cigar, because we really are cigar lovers.

So those claims are your goals, but not factual statements?

We are echoing the sentiments we have received as feedback from our new and returning customers.

What independent poll determined you were "Voted America's #1 Cigar Retailer"? Maybe it should say you were "Quoted" instead of "Voted".
 
I just want to know if you happen have her phone number? :love:
U2079P8T1D457939F914DT20070531133546.jpg



I hope britishfields doesn't read this!

I hope britishfields does not read this post!
 
No Padrons?! ??? I would have expected "America's #1 Online Cigar Retailer" to have those.

I see you sell Gurkhas though.

Sorry, just giving a little grief. Good luck to your business. I'm sure it's not easy to get a foothold in this market.
 
No Padrons?! ??? I would have expected "America's #1 Online Cigar Retailer" to have those.

I see you sell Gurkhas though.

Sorry, just giving a little grief. Good luck to your business. I'm sure it's not easy to get a foothold in this market.

Nothing is never easy, but just like anything, if you work hard at it, you will be successful. Thanks for the well wishes!
 
No Padrons?! ??? I would have expected "America's #1 Online Cigar Retailer" to have those.

I see you sell Gurkhas though.

Sorry, just giving a little grief. Good luck to your business. I'm sure it's not easy to get a foothold in this market.

Nothing is never easy, but just like anything, if you work hard at it, you will be successful. Thanks for the well wishes!
I dunno, I can think of at least 2 things that are never easy, well since I got married anyway. ;)
 
No Padrons?! ??? I would have expected "America's #1 Online Cigar Retailer" to have those.

I see you sell Gurkhas though.

Sorry, just giving a little grief. Good luck to your business. I'm sure it's not easy to get a foothold in this market.

Nothing is never easy, but just like anything, if you work hard at it, you will be successful. Thanks for the well wishes!
I dunno, I can think of at least 2 things that are never easy, well since I got married anyway. ;)

You are very wise.... I'm coming up on my one year anniversary and i'm starting to learn the ropes pretty well
 
I have to agree with PhatCat, how can you honestly call yourself "America's #1 Online Cigar Retailer" when you don't carry one of the most popular NC brands on the planet? Poor form indeed!
 
I have to agree with PhatCat, how can you honestly call yourself "America's #1 Online Cigar Retailer" when you don't carry one of the most popular NC brands on the planet? Poor form indeed!

Because making an unsubstantiated claim is easy!
 
We have been listening to the feedback we have been getting on here, and do agree with you guys about the tag line with our logo. We are re-tooling the slogan to accurately reflect our position in the industry. I definitely understand the negative feedback on the tag line, and I appreciate the feedback, whether it is positive or negative.

-Tim
 
We have been listening to the feedback we have been getting on here, and do agree with you guys about the tag line with our logo. We are re-tooling the slogan to accurately reflect our position in the industry. I definitely understand the negative feedback on the tag line, and I appreciate the feedback, whether it is positive or negative.

-Tim


Who 'voted'?
 
We have been listening to the feedback we have been getting on here, and do agree with you guys about the tag line with our logo. We are re-tooling the slogan to accurately reflect our position in the industry. I definitely understand the negative feedback on the tag line, and I appreciate the feedback, whether it is positive or negative.

-Tim


Who 'voted'?

We actually had a 3rd party conduct several focus groups having people use 5 different online cigar retailers and rate them on functionality, cosmetics, etc....

We do agree though that that statement is over the top and are re-working the site now
 
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