I'm never to happy when something like this "is not received"...
Email to Altadis about sampler:
We did not receive your order from our secured website. Perhaps it did
not go through. You can check your credit card to see if it was ever
charged but we have no record of your order in our system.
Thank you,
Kim
Sent: Tuesday, February 28, 2006 2:28 PM
To: Hicks, Kim
Subject: RE: Gisbert Sampler-not received!
Thats exactly the one I am referring to. I am a little concerned that my
credit card number was entered during ordering and now you "do not have
record" of it.
Sent: Tuesday, February 28, 2006 12:25 PM
To: Jeremy Canning
Subject: RE: Gisbert Sampler-not received!
I sent a reply to your other e-mail. We have no free samplers. We did
have a $6.95 sampler but we do not have any record of receiving an order
from you. If you would like to visit www.gispertcigaroffer.com you can
re-order the sampler thru the current add in GQ magazine.
Thank you,
Kim Hicks
Altadis USA
Sent: Tuesday, February 28, 2006 12:50 PM
To: WebInfo
Subject: Gisbert Sampler-not received!
Hello,
I ordered this "free" sampler and paid the $6.95 approx 12/15/05 and
have never seen it show up. I would love to get it as I enjoy these
cigars. Please research.
Thank you,
Jeremy Canning